Merley Reviews - Hotel Chocolat Published 25/04/2017 Staff - 9/10 Store Layout - 8/10 Display - 8/10 Product range - 9/10 Purchased? - Yes Exit experience 9/10 Carrier bag - 7/10 Receipt - 7.5/10 I visited Hotel CHocolat at Kings Cross Station, London. Due to the store's location it was small and quite busy but it had a great selcetion of chocolates including the seasonal Easter range. I purchased the Milk to Caramel H box. When I got to the till I was offered a choice of three sleeves, I chose 'Simply Thanks'. The service was excellent and the check out time was very efficient. I felt the bag, although branded, was a bit bland. The receipt had social media information and company branding which was pleasant to see. I think they would benefit from a scented receipt and also advertising their cafe and restaurant experiences.