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    Merley Reviews - Hotel Chocolat
    Staff - 9/10

    Store Layout - 8/10

    Display - 8/10

    Product range - 9/10

    Purchased? - Yes

    Exit experience 9/10
    Carrier bag - 7/10
    Receipt - 7.5/10

    I visited Hotel CHocolat at Kings Cross Station, London. Due to the store's location it was small and quite busy but it had a great selcetion of chocolates including the seasonal Easter range. I purchased the Milk to Caramel H box. When I got to the till I was offered a choice of three sleeves, I chose 'Simply Thanks'.

    The service was excellent and the check out time was very efficient. I felt the bag, although branded, was a bit bland. The receipt had social media information and company branding which was pleasant to see. I think they would benefit from a scented receipt and also advertising their cafe and restaurant experiences.
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